Major global Microsoft 365 outage
- Monitoring
Microsoft has restored most email service. Delays to Outlook, Hotmail and Microsoft 365 addresses are easing and our queued email is being delivered. A small amount of mail may still be delayed while Microsoft finishes recovering. Our own email servers have been working normally and kept retrying while Microsoft was down. We are still monitoring and will resolve this once delivery is back to normal.
- Investigating
Microsoft's service health page is the most reliable source of live updates on this outage: status.cloud.microsoft. We will update this page if it changes how email to Microsoft addresses is affected for our clients.
- Investigating
A major global Microsoft 365 outage began on Thursday 12 November at about 18:00 UTC. It is affecting Outlook (including Hotmail) and Microsoft 365 email. Emails sent to those addresses may be delayed, or may not arrive until Microsoft recovers. Our own email servers are working normally and keep retrying automatically for up to five days, so messages are not lost. This is a problem at Microsoft that we cannot fix, and we are monitoring it.